The Expert Panel of Speakers:

  • josephsoalheira Joseph Soalheira
    Advisory Board Member
    SHARED SERVICES & OUTSOURCING NETWORK
  • cristine Christine Leahy
    Associate Director HR Services
    GLAXOSMITHKLINE
  • nick Nick Tesselaar
    Senior HR Specialist
    TELSTRA
  • stephen Stephen Davies
    Head of HR Service Delivery
    TELECOM NZ
  • paul Paul McAuley
    General Manager-Strategy & Business management, People & Organisation Support
                        RIO TINTO

Driving Transactional Savings & Creating Efficient Service Delivery to Turn HR into a Strategic Business Partner

Why Attend HR Shared Services 2011?

Shared services has had proven success in providing effective service while driving transactional savings. Today, HR Shared Services models are commonplace, particularly in the US and Europe.

Australia and New Zealand are beginning to jump on the bandwagon and HR Shared Services are fast becoming an integral part of modern HR design as the pressure to change the way organisations do business is increasing.

HR Shared Services is a journey and no matter where you are in that continuum, improvements and refinements are constantly being made to maintain stakeholder engagement, provide efficient and effective service and deliver year-on-year cost savings.

The role of HR is also evolving, from a purely transactional and administrative function to a strategic business partner. There is an increasing drive towards workforce planning and organisational redesign in order to increase HR’s visibility and become a valuable asset to the business.

IQPC’s 3rd annual HR Shared Services 2011 will feature practical case studies of organisations that have encountered similar challenges and it will give you an opportunity to dissect your processes and learn from your peers in order to evolve into a valued asset.

What is the Main Focus of HR Shared Services 2011?

IQPC’s annual HR Shared Services 2011 will address the one common goal of all organisations – turning HR into a strategic business partner

Learn how to develop an HR Shared Services framework that is aligned to your organisation’s overall strategic vision for next 3 – 5 years and turn HR into a partner that focuses on talent management, strategic recruitment, employee engagement and workforce development.

At IQPC’s 3rd annual HR Shared Services 2011, you will learn how to:

  • Transform HR into a high performing partner to increase value-add
  • Maximise the investment made to transition to a full HR Shared Services
  • Prove the long-term benefit of an HR Shared Services to the business post-transition

Testimonial

“This conference is a fantastic opportunity to hear from a large variety of companies at different stages of implementation to ensure you have the most efficient and effective shared services set up possible, getting this right is critical to the evolution of Human Resources.”
– Nick Tesselaar, Senior HR Specialist, TELSTRA

How to Maximise your Time at the Conference

Maximise your time out of the office by attending any of these 4 interactive workshops:

Workshop A: Dealing with Change Management to Ensure a Smooth Transition to HR Shared Services

Workshop B: The A – Z of Designing and Implementing an HR Shared Services Framework

Workshop C: Validating HR Shared Services: Establishing KPIs and Benchmarks to Measure Performance

Workshop D: Managing Talent within HR Shared Services to Develop Capability

Some of the many benefits of attending a Workshop:

  • Valuable networking opportunities with your peers
  • Practical workbooks
  • In-depth discussion of common issues and strategies in a focussed environment

Shared Services & Outsourcing Network (SSON)

About the Shared Services & Outsourcing Network (SSON)

The Shared Services & Outsourcing Network (SSON) is the largest and most established global community of over global community of shared services and outsourcing professionals with a presence in over 95 countries. We provide the roof under which key industry experts and organizations share their experience, knowledge and tools, and your practitioner peers connect with other all over the world, face to face and online.

SSON focuses on developing its members through providing face to face training, tools, and networking opportunities in major cities around the world, including: New York, London, Singapore, Stockholm, Sao Paulo, Sydney, Berlin and Dubai. ...find out more »


SSON Membership SSON Membership

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  • Our associate members receive our regular weekly Gateway e-newsletter PLUS the option to choose from 4 specialist, monthly e-alerts.
  • Our associate members also have access to online articles, interviews, presentations, podcasts, videos and our dedicated job board.
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Premium Membership ($149.99)

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An annual SSON Premium Membership Includes:

  • 12 month access to Premium digital content which covers best practice case studies, strategies, lessons learned, member profiles, interviews, roundtables, legislative reviews and much, much more.
  • Access to the entire backlog of Shared Services News Magazine.
  • Discounts on any of our 35 shared services conferences around the world
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